CommVault, just one of many premier brands in First Distribution’s stable, has recently scored 94 percent in customer satisfaction and 95 percent in customer loyalty ratings based on global technical support surveys.
These effectively raise the bar for excellence in delivering technical support and services that top industry averages for customer satisfaction, loyalty and retention.
The key focus here is not only on the extremely high ratings, but also that these demonstrate CommVault’s commitment to service and support extends beyond its customer-centric approach to encompass state-of-the-art support processes.
These enable customers around the world to lower data management costs, mitigate business and compliance risks and improve access to information.
South African resellers can not only rest assured that CommVault has a well-established support structure, but have the added advantage of access to the well-established support services and expert knowledge of First Distribution as well.